This is my second experience of having Stanbic IBTC Bank’s ATM on Toyin Street swallow my money. The first one took the intervention of the brand manager to refund while the last did not require much squawk of protest. I... (Continue reading)
Until last week, I never travelled with Ifesinachi Transport Company. But because my friend had praised the company for its doggedness at delivering quality service to passengers, I decided to try it out. I regret doing so because in the... (Continue reading)
On different occasions I have had N30 deducted from my phone while trying to load my Startimes Television’s airtime. Although it was my fault in the first place for not loading it correctly but the last time, I did exactly... (Continue reading)
‘You cannot teach a man anything. You can only help him to discover it within himself.’ Galileo Leader as Coach. Overview: Coaching is fast becoming a competency that leaders and managers must have. Over the last ten years, coaching has... (Continue reading)
Obinna Igwebuike Anyone who knows me will notice that I am very attached to the Financial Times. I am never without a copy. It is my day starter and ender and I have leant as much from it, as I... (Continue reading)
Tomi Ogunlesi ‘Before you became a CEO, you prided yourself on visiting every unit in your region, you got to know the employees, you spoke directly with customers – you had your hands on the pulse of the business. Since... (Continue reading)
Babatunde Adebola In an attention economy where we all unconsciously suffer from attention deficit syndrome, other negative stories (like the death of Obama, oh sorry Osama. I keep mixing things up because the difference between the former and the latter... (Continue reading)
The ultimate purpose of visible positioning of any product-service is to engender adequate attention in the marketplace. Attention is what everyone and business live for. You need attention as much as I do, whether as a person or a business.... (Continue reading)
I came across a complaint by one of your readers about how Bank PHB ATM swallowed her money and the bank’s seeming reluctance to rectify the situation. I had almost a similar experience with First Bank recently, only that the... (Continue reading)
I loaded a airtime worth N1,600 on my phone one Saturday morning, not knowing that I was setting myself for Airtel to fleece. Airtel deducts N100 from my phone credit every night, in return for which the company sends me... (Continue reading)